Request a claim or a deposit
With Swikly, you can request a swik which is the equivalent of a claim or a guarantee deposit. Swiks are used for example to secure a booking or material:
A swik guarantees and secures a booking, a lease, a purchase, a security deposit (or deposit) ... both for the salesman (provider) and the buyer (customer). Ordering a swik is like ordering a transaction receipt of a bank card ... but it's more practical and much more secured. A swik replaces security deposits, deposits or using deposits ... with transferring any money in a secure way!
Ordering a swik is like asking your customers for a bank card transaction receipt by specifying the amount and validity date. It allows your to secure your bookings or to request a security deposit - or deposit - from distance, simply and in complete confidence:
Many uses are possible. You can request a swik:
No, the the money is not debited from your customer's bank card. The money is only transferred:
Swikly is your trusted third party and checks your customers' payment method! In the case of a scam, Swikly is there to avoid fraudsters.
The Swikly welcome kit offers texts, visuals, and a logo to use in your communications and on your website. Don't hesitate to use it to build confidence.
After sending your swik order with our form on our website, your customer will receive the following emails:
No. To confirm their bookings, your customers should simply click on the email link and we send and hold their payment details to start simply.
We accept the following bank cards: Visa, MasterCard, Dinners Club International.
No. Requesting a swik is asking your customer for a secure bank card transaction receipt. Thanks to the Swikly specificities, your customer's bank card upper limit is not affected by a swik request!
A swik secures your booking or deposit for up to 3 months. Contrary to a standard bank transaction receipt which only lasts 7 days.
You confirm your booking or deposit quickly and simply whilst maintaining your receipt habits (cash, bank card, holiday cheque...):
Swikly is ideal for all of your bookings:
Swikly is much more practical, fast and secure! Deposit cheques are a source for lots of fraudsters. Many customers hesitate before sending a cheque and uncovered cheques are also common. Swikly guarantees and facilitates your sales and rentals. Moreover, you encounter 2-3 days delay receiving a cheque, and your customer has to pay for the stamp... A cheque is neither practical to send nor to receive, not forgetting that it can get lost! Swikly enables you to easy manage all of your bookings.
Swikly is much more practical, fast and secure! For bank transfers: you must give a RIB, the customer must enter it on their bank's website and that takes 2 or 3 days! Furthermore, many customers hesitate before transferring money to a stranger! Swikly assures your customers and facilitates your sales.
Swikly is much more practical, fast and secure! Many customers hesitate before giving out their bank card number over the telephone. You must have a payment terminal (PLBS) and type in the number by hand... not very practical. It's even less practical if you need to cash in the agreed amount. There are often monthly subscriptions or an acquisition cost for the terminal Swikly assures your customers and facilitates your sales.
With Swikly, you are free! You can secure your bookings, sales, rentals in complete security and request the final payment as you usually do (cash, cheque, bank card...). There's no signing up, nor commitment! Requesting a swik is virtually twice as economic as asking for a payment with other online payment providers.
Swikly is a trusted third-party which controles user identity, checky payment methods, and checks and controls cash-in requests. There are many barriers which stop people with bad intentions using the service in an abusive manner.
Signing up to our platform is fast! You simply need to click on "try for free" or "sign up" on our welcome page and fill in the following information:
In order to test our service, Swikly provides a free trial offer. Take advantage! This offer enables you to take advantage of 3 swik bookings or deposits for free and without commission (excluding potential cash-in charges). The offer will be available for 15 days after your sign-up date.
Swikly enables you to protect yourself against last-minute cancellations by securing your bookings or meetings.
Having difficulty securing your goods and equipment? Thanks to Swikly, you avoid all degradations requesting your deposits online.
You wish to secure your payments, one click is all you need to type in an amount request of your choice on your Swikly account. You receive your money directly into your back account within 2-3 days.
Once your registration has been completed on swikly.com, you can carry out a swik request in a few clicks.
Simply click on "New request" and choose whether you want to secure a reservation or a deposit. Then simply fill in a form by entering the following information:
You have two choises to valide your swik request, send your request or generate a link.
Numerous swiks or payments of the same amount? The Swikly link is done for you!
It's another way to request swiks via a unique web link which works with your Swikly account. You can request guarantee or deposit swiks for fixed and known amounts in advance. A Swikly link give you a personalised form so that your customer have a swik deposit, a swik booking, a payment or all three at once! This document is configurable and you can even share your Swikly service charges.
For more information of the Swikly Link, you can visit out site page explicative.
If you enter your customer's mobile number in a swik request, an SMS will be sent to your customer in addition to an e-mail. This way, he will be able to accept more quickly!
When your swik request is accepted by your customer, you will be notified by an e-mail and your dashboard on swikly.com will indicate the acceptance by passing from the "in progress" status to "accepted".
For a swik booking or depost request, you will need to fill out a quick form by providing some information. The amount, e-mail address and customer telephone number, the communication language with your customer and a short text which describes the reason for the request.
When the payment request is accepted, sending a receipt to your customer is automatic. It is important to clarify the purpose of the payment in your request.
The Swikly dashboard allows you to follow the status of your swiks.
Yes. If your customer is late to accept your request, you can re-send it directly from your dashboard. You just click on the "re-send" button on your dashboard. Swikly will then send a reminder email to your customer to remind them of your swik request.
You can request cashing-in a swik if your customer has not committed and you would like to use Swikly to pay you. Just select the appropriate swik, click on "cash-in" and fill in the request form. Your customer is informed by email. According to your needs, you will be able to make a full or partial cash-in request.
We will examine the information provided. If necesasary, we will contact you as well as your customer. On the grounds of our general conditions and information transferred, Swikly will decide if the cash-out request is valid.
Swikly is a trusted third-party and offers an an arbitrary service for you and your customers in case of a disagreement. Depending on the arbitrary decision we make, we will proceed to payment via bank transfer using the RIB that you will have provided us with. This verficiation and arbitrary stage gives your customers confidence and stops those with bad intentions from using the serice in an abusive manner. It is possible that our decision isn't what you had hoped for. By requesting a swik cash-in you accept to agree with Swikly's decision.
By using Swikly, you instruct us:
This verficiation and arbitrary stage gives your customers confidence and stops those with bad intentions from using the serice in an abusive manner.
Swikly offers the best alternative to secure an amount online without prior debit. Once a swik has been accepted, we check:
As part of our engagement, our cash-in service includes:
To benefit from a 100% recovery guarantee, we extend our standard service in order to sequester the guaranteed amount. In this case, your customer transfers the total deposit amount to Swikly who acts as a trusted third-party and manages the potential litigation. We remain at your full disposition to evaluate the set up of this service according to your usage (contact@swikly.com)!
Funds are usually transferred in under 7 working days.
Swikly's general sales and usage conditions state the legal value of a swik. Following usage, a swik is:
Swikly is under an obligation to put procedures in place, called "KYC" (Know Your Customer") after bank regulation developments against money laundering, fraud and terrorism financing. This regulation obliges us to ask our customers for official documents having an annual incoming transaction total of more than 1000€ so that following payments are not blocked.
The required supporting documentation is different for companies, self-employed entrepreneurs, associations and individuals. We keep this information completely confidential by using proven safety standards.
If that's necessary, Swikly will ask you for this at the opportune moment.
Your own general sales and/or rental conditions, if you have them, relate to the transaction concluded with your customer and not replaced by Swikly. You can even validate them for your customers when they accept a swik! For that, you need to add an active link in your profile to your contractual documents!
Swikly commission is 1.8% of the amount requested plus 25 Euro cents HT (2.16% + 30ct TTC). This amount is only collected when your customer accepts your request. An optional commission is also taken in case of a money transfer with Swikly for valid payments or cash-ins. In these cases, Swikly's commission is 3.4% of the amount transferred plus 25 Euro cents HT (4.08% + 30ct TTC).
Swikly is an extra secure system for guaranteeing your booking / deposit: you enter your credit card number but it is not debited. The guarantee amount will only be debited if you cancel / in case of damage. Just click on the link from Swikly mail, that you will receive, and for the steps as asked...
Our kit de bienvenue offers texts, visuals and logos for communicating simply with your customers and on your website. You can download it here!
Swikly can also be directly integrated on your website to secure your bookings or deposits even more easily. We offer two solutions: